Privacy Policy 2017-11-08T11:45:51+00:00
Epsilon Abacus privacy

Privacy Policy

This Privacy Policy applies solely to information collected by Epsilon International UK Ltd (trading as Epsilon Abacus) on This Privacy Policy is designed to ensure that visitors to our Site understand how and why Epsilon Abacus collects and uses information provided by users of our Site.

This Privacy Policy also does not apply to information not collected on the Epsilon Abacus Site that may be stored on the Abacus Alliance. For more information on how to have your data suppressed on the Abacus Alliance, please click here.

Epsilon Information Collection Practices

Epsilon Abacus collects and stores the information you voluntarily provide to us through our Site. For instance, you provide contact information to us through the Contact Us form and other forms we may ask you to complete. This may include such personal information as your name, the company you work for, business title, postal address, email address, telephone number, and other information. In addition, Epsilon Abacus automatically collects certain information from your computer and stores it in log files. This information may include your web browser, IP address and pages visited on our Site. We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you, and to improve marketing, analytics, or site functionality. You must be 18 years of age or older to submit registration information to our Site.

Epsilon Information Use Practices
Epsilon will use the personal information collected to market to you per the preferences you specified when you registered on our Site. Our marketing efforts include business-to-business direct marketing and promotional information related to Abacus Epsilon’s marketing services. Epsilon Abacus will not use your information except as described in this Policy in effect at the time of collection.

Epsilon Abacus uses the information we collect to fulfill requests you have made to Epsilon Abacus, such as to communicate with you, respond to your inquiries and provide newsletters or updates. We may also use your information to make our Site easier for you to use and to inform you of service and product updates, whitepapers, new products, market research opportunities and other related information from Epsilon Abacus.

Epsilon Abacus uses your browser information to analyze trends, administer our Site, track users’ activities on our Site, help us understand the parts of our Site visited most often and gather broad demographic information for aggregate use in improving our Site.

Information Sharing and Disclosure

Epsilon may share your personal information with our affiliate companies who may be able to address or respond to your inquiries. All Epsilon affiliates are committed to protecting your privacy and upholding the commitments made in this Policy.

Epsilon may share your information with our service providers who perform services on our behalf. All Epsilon service providers are committed to protecting your privacy and will uphold the commitments made in this Policy. These companies are authorized to use your personal information only as necessary to provide these services to us. In some instances, our services providers use framing techniques to collect your personal information while preserving the look and feel of our site.

Epsilon may share your information with another company in relation to a sale or consolidation of Epsilon’s assets, provided, however, that such company agrees to honor all of the privacy commitments set forth in this Policy.

We reserve the right to disclose your personal information as required by law, court order or other valid legal processes. We also reserve the right to disclose your personal information when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Epsilon may share your personal information to any other party with your prior consent.


Opt-Out of Epsilon Abacus Corporate Communications
Epsilon Abacus maintains contact lists to communicate with our clients and prospects. Individuals must affirmatively ask to join one or more of our email lists by registering on our Site. All email messages sent to these lists include an opportunity to unsubscribe or opt-out of future email messages. You may also request to be removed from future email messages by contacting us via email at

Epsilon Abacus also maintains a postal mailing list to communicate with our clients and prospects. You can request to be removed from our mailing list by sending your name and postal address to us via email at or postal mail to the address listed below under Contact Us.

Epsilon Abacus retains your information for as long as you have an open and active account profile with us or as needed to provide you the services you requested. We will retain and use your information to comply with our legal obligations, resolve disputes and enforce our agreements. If you choose to opt-out of our communications, Epsilon Abacus will retain the minimum amount of your information necessary to maintain a record of your opt-out.

Access to Personal Information

At Epsilon Abacus, we believe it is important to provide consumers with clear information about which company (companies) provided their details to the Abacus Alliance. If you wish to know, or have your details suppressed on the Abacus Alliance, you can contact us via email or postal mail to the address listed below under Contact Us. We will respond to your requests within 14 business days.

Alternatively, you can request for your details to be suppressed by clicking here.


Cookies are small text files that store data using your web browser to make your browsing experience easier and faster. We, and our third party service providers who assist with managing our Site, use cookies, web beacons and similar technologies on our Site. We use Performance and Functionality cookies, as described below, to improve the performance of our Site and to make our Site more user-friendly.

Epsilon Abacus respects enhanced user privacy controls. We support the development and implementation of a standard “do not track” browser feature, which provides customers with control over the collection and use of information by third parties regarding their web-browsing activities.

The European Union Directive 2009/136/EC, amending Directive 2002/58/EC on Privacy and Electronic Communications (otherwise known as the e-Privacy or Cookie Directive), and laws in EU countries implementing such Directive require user consent before a site may place cookies and other similar technologies on your device or to use such technologies to access information on your device. Where required, we provide notice to consumers of our cookie practices upon visiting our Site and by using our Site you agree to the use of cookies in Europe, as detailed below.

Cookies Used by Epsilon on Our Sites
Performance Cookies: These cookies collect information about how visitors use our Site for web analytics purposes, for instance which pages visitors go to most often and error messages received. These cookies are only used to improve how our Site works and your experience on our Site; they do not track your browsing activity on other websites. By using our Site, you agree that we can place these types of cookies on your device.

Functionality Cookies: These cookies allow our Site to remember choices you make (such as remembering your user name and password, language preference or the region you are in) and provide enhanced, more personalized features. These cookies may also be used to remember changes you have made to text size, fonts and other personalizations. They may also be used to provide services you have requested, such as keeping you logged in to your account as you browse the internet. These cookies do not track your browsing activity on other websites. By using our Site or by signing up for an account with us, you agree that we can place these types of cookies on your device.

Modifying Your Browser Settings

You can modify your browser settings at any time, including setting your browser to notify you when you receive a cookie, giving you the choice to decide whether or not to accept it. If you reject cookies, you may still use our Sites, but the functionality of some areas may be limited.

Below are links to information on managing your cookie preferences with common browsers and links for more information on cookie practices:
Google Chrome
Mozilla Firefox
Microsoft Internet Explorer
Google Analytics
More information on cookies

For any questions related to our web technologies, you may contact us via email at

Other tracking technologies
Other technologies such as beacons, tags and scripts are used by Epsilon and our partners marketing and analytics partners and service providers. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an aggregated basis.

Third parties with whom we partner to provide certain features on our site based upon your Web browsing activity use local storage objects (LSOs) such as Flash to collect and store information. Various browsers may offer their own management tools for removing Flash LSOs. To manage Flash LSOs, click here.

Links to Third Party Sites

Our Site contains links to unaffiliated third party sites. Epsilon Abacus does not endorse or make any representations about any third party sites (or any information, software or other products or materials found there) to which our Sites might link. This Privacy Policy does not apply to the information collection and use practices of third party sites. We encourage you to review the privacy policies of these unaffiliated third party sites to understand their data collection and use practices.

Content Sharing Features

Our Site includes social media sharing features, such as LinkedIn and Twitter buttons, and may set a cookie to enable the feature to function properly. These features may collect your IP address and which page you are visiting on our Site. Social media features are governed by that social media company’s privacy policy.
We may also allow you to email useful information from our Site to a friend or colleague. If you choose to do so, we may ask you to provide your full name and email address, as well as your friend’s complete email address. We will send your friend a one-time email inviting him or her to visit the Site, except where prohibited by law. Your friend or colleague may contact us at to opt out.


Epsilon uses physical, electronic and administrative safeguards designed to protect your personal information against loss, misuse or alteration. All information is stored securely and may only be accessed by employees with a legitimate business need to access the information. No method of transmission over the Internet, or method of electronic storage, is 100% secure and cannot guarantee its absolute security.

Changes to this Policy

Epsilon may revise this Privacy Policy from time to time. If Epsilon identifies new material purposes for the information already collected from you, we will seek your express consent prior to using the information we have already collected from you for any new purpose. Any other changes to this Privacy Policy will be posted here and other places we deem appropriate so that you are aware of what changes have been made in how we collect, use and disclose your information.

You should bookmark and periodically review this page to ensure that you are familiar with the most current version of this Policy. You can determine when this Policy was last revised by checking the “Last Revised” legend at the top of this Policy. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective.

Contact Us

To ask questions about Epsilon’s Privacy Policy or to request more information on Epsilon’s privacy practices, email us or send correspondence to:

Epsilon International Ltd.
Attention: Privacy
Teddington House
67 Broad Street, Teddington
Middlesex TW11 8QZ, UK

To ask for your details to be suppressed from the Abacus Alliance email or send correspondence to:

Epsilon International Ltd.
Attention: Customer Care
Teddington House
67 Broad Street, Teddington
Middlesex TW11 8QZ, UK

Epsilon Abacus
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